Indeed Redesign

Overview

Indeed is one of the largest search engines for job listings.

My Indeed redesign was initially inspired by my own experience of searching for internships/full-time jobs, where I came upon a few challenges that I was eager to problem-solve through research and design. To narrow down my solutions, I focused on the users' needs more than the company needs when making design decisions.

My Indeed redesign was initially inspired by my own experience of searching for internships/full-time jobs, where I came upon a few challenges that I was eager to problem-solve through research and design. To narrow down my solutions, I focused on the users' needs more than the company needs' when making design decisions.

My Indeed redesign was initially inspired by my own experience of searching for internships/full-time jobs, where I came upon a few challenges that I was eager to problem solve through research and design. To narrow down my solutions, I focused on the users' needs more than the company needs' when making design decisions.

Skills

Research, UX & UI, prototyping

Duration

6 weeks

Process

Problem

When interviewing people of all ages about their job search methods, there was a common trend in their responses; Indeed job listings do not always provide the most relevant jobs to the job seeker. The job search process is already a stressful process, how can we make people feel more confident during their job search experience?

Indeed's current design contains a large amount of content to read when going through job listings, this can feel overwhelming when viewing many jobs in one sitting.

When interviewing people of all ages about their job search methods, there was a common trend in their responses; Indeed job listings do not always provide the most relevant jobs to the job seeker. The job search process is already a stressful process, how can we make people feel more confident during their job search experience?

Indeed's current design contains a large amount of content to read when going through job listings, this can feel overwhelming when viewing many jobs in one sitting.

When interviewing people of all ages about their job search methods, there was a common trend in their responses; Indeed job listings do not always provide the most relevant jobs to the job seeker. The job search process is already a stressful process, how can we make people feel more confident during their job search experience?

Indeed's current design contains a large amount of content to read when going through job listings, this can feel overwhelming when viewing many jobs in one sitting.

When interviewing people of all ages about their job search methods, there was a common trend in their responses; Indeed job listings do not always provide the most relevant jobs to the job seeker. The job search process is already a stressful process, how can we make people feel more confident during their job search experience?

Indeed's current design contains a large amount of content to read when going through job listings, this can feel overwhelming when viewing many jobs in one sitting.

When interviewing people of all ages, there was a common trend in answers; Indeed job listings do not always view the most relevant jobs to the job seeker. The job search process is already a stressful process, how can we make people feel more confident during their job search experience?

Indeed's current design contains a lot of content to read when going through job listings, this can feel overwhelming when viewing many jobs in one sitting.

Opportunity

I believe that there's room for growth to create a more personalized experience that would allow for better search results and a more relevant company match.

While my main focus during this redesign was to better the experience for job seekers, I also wanted to push the interface to a more confident UI.

I believe that there's room for growth to create a more personalized experience that would allow for better search results and a more relevant company match.

While my main focus during this redesign was to better the experience for job seekers, I also wanted to push the interface to a more confident UI.

I believe that there's room for growth to create a more personalized experience that would allow for better search results and a more relevant company match.

While my main focus during this redesign was to better the experience for job seekers, I also wanted to push the interface to a more confident UI.

I believe that there's room for growth to create a more personalized experience that would allow for better search results and a more relevant company match.

While my main focus during this redesign was to better the experience for job seekers, I also wanted to push the interface to a more confident UI.

While the current design contains filters to help job seekers narrow down their wants, I believe that there's room for growth to create a more personalized experience that would allow for better search results and a more relevant company match.

While my main focus during this redesign was to better the experience for job seekers, I also wanted to push the UI to project confidence.

Design Audit

I analyzed four pages of Indeed's current website to determine what's working and what could be improved. Below is an example of the job search page audit.

User Survey

Through a survey, I asked people between the ages of 16-47 to learn about their job search experiences and what could be improved. While the majority of the survey replies were important, I decided to focus on the first three of these challenges in depth.

Through a survey, I asked people between the ages of 16-47 to learn about their job search experiences and what could be improved. While the majority of the survey replies were valid, I decided to focus on the first three of these challenges in depth.

1) Lack of information during the application process

When asked about the biggest challenges, a common answer was not knowing where they stand during the application process.

When asked about the biggest challenges, multiple people answered not knowing where they stand during the application process.

2) Job openings that aren’t relevant

Most jobs ask for specific skills and requirements. People aren't able to find out if they match with a job until they read each description.

3) Poor communication of the job role

Each job description has a different layout. Sometimes, important information is missing.

4) Reviews feature with job description

Having reviews from previous employees will help people get an understanding of the work environment.

Visual Design

I explored three different moodboards and styleboards before deciding on the visual direction. I wanted to maintain some of indeed's branding which is why I chose the blue, nonetheless, I wanted the blue to play a louder role in the moodboard to create a confident UI feel.

I explored three different moodboards and styleboards before deciding on the visual direction. I wanted to maintain some of indeed's branding which is why I chose the blue, nonetheless, I wanted the blue to play a louder role in the moodboard to project a confident UI.

Final Solution

Taking away the research found during competitive analysis and the survey, I narrowed down my solution to three main goals.

Taking away the research found during competitive analysis and the survey, I narrowed down my solution to 3 main goals.

Goal 01

Create a more organized approach for job listings and job descriptions to allow for an easier scan through content.

Goal 02

Allow for companies and recruiters to share their reviews publicly so that users are able to know where they stand in the application process, while also adding an email recruiter and interview study guide features.

Allow for companies and recruiters to share their reviews publicly so that users are able to know where they stand within the application process, while also adding an email recruiter and interview study guide features.

Goal 03

Allow users to compare two saved jobs by viewing both job descriptions at once.

Job Search Designs

The homepage is an important representation of the company. I designed an illustration that communicates what Indeed represents; the connection between job seekers and companies.

The redesign allows job seekers to focus on job listings as the center focal point. Job listing cards contain less information than the current Indeed design--when doing competitive analysis, this was a pattern that I found within job search websites. Less information leads to a less overwhelming UI and will be processed easier and quicker.

On the current design, there's an awkward amount of negative space that would later be filled up by the job description once a job listing is selected. The redesign allows job seekers to focus on job listings as the center focal point. Job listing cards contain less information than the current Indeed design--when doing competitive analysis, this was a pattern that I found within job search websites. Less information leads to a less overwhelming UI and will be processed easier and quicker.

The job description card contains a matching percentage to the skills and qualifications required/recommended by the job. This information is given when the job seeker uploads their resume which automates into their profile. Currently, Indeed does not have a profile page. This will help job seekers find more relevant jobs, while also being able to narrow down their needs through filters.

My Jobs Designs

One find during my survey was that people are not aware of updates to their application. Allowing companies and recruiters to use Indeed as a system to review and track applications will result in better communication between both parties. Reviews consist of: showing when an application has been reviewed, if the candidate has been moved to interviews, and if the candidate receives an offer. Companies have the option to turn off their public reviews at any time. In the case of private reviews, job seekers are able to manually move their application.

In order to achieve my goals successfully, I added new features to make the job search process easier for job seekers, these features include:

I focused on three main pages; the homepage, job listing page, and my jobs. In order to achieve my goals successfully, I added new features to make the job search process easier for job seekers, these features include:

Email recruiter pop-up to allow for quick communication between the job seeker and the recruiter. The recruiters' information can be submitted by the company when posting a job.

Interview study guide that obtains similar information to the job description, but allows for additional notes and highlighting text feature.

Comparing jobs will allow job seekers to compare two saved jobs side to side.

Reflection

Redesigning a large website that has strong user values and strong business values is difficult because oftentimes, one feature would be beneficial for the user but not the business and vise versa. Knowing my time limit in advance, I wanted to sympathize with the job seekers (users). These solutions are mainly focused on the experience that job seekers will undergo when job searching while keeping recruiters/job posters in mind. To push my designs further, I'm interested in analyzing data from the recruiters' perspective to have a well-balanced solution.

Redesigning a large website that has strong user values and strong business values is difficult because oftentimes, one feature would be beneficial for the user but not the business and vise versa. Knowing my time limit in advance, I decided to emphasize with the job seekers (users). These solutions are mainly focused on the experience that job seekers will undergo when job searching while keeping recruiters/job posters in mind. To push my designs further, I'm interested in analyzing data from the recruiters' perspective to have a well-balanced solution.

Thank you for taking the time to view this case study :)

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Outside of design, I make sure my Spotify playlists are up to date, I eat a lot of Thai noodles, I read books that make me cry, and I enjoy the outdoors :)